Transform Your Customer Experience with Magic
A strategy for an enhanced customer experience (CX) will help you outperform your competition. One of the best ways to do this is to extend the value and return on investment from your existing IT infrastructure by linking your Oracle CX system with your other systems, including other Oracle systems.
For example, when business analysts and application managers come together to discuss Oracle Sales Cloud integration with Oracle JD Edwards, there is tremendous potential for many improvements in business processes. While both CRM and ERP products are branded Oracle, they can still benefit strongly from integration efforts designed to share data, improve business information flows, and automate business processes.
Extend Your Customer Reach and Boost Your CX
Sharing data between applications reduces duplicate data input – eliminating errors, avoiding ambiguous and redundant data, reducing work time and reducing related costs.
Transactional data can be shared between CRM and ERP systems. For example, information about sales orders, payments, returns, and other transactions is typically recorded in Oracle JD Edwards because the registration system can be logged in the Oracle Sales Cloud as an activity.
Magic's integration platforms are a perfect fit for system integration and process automation projects with Oracle systems